Travel with peace of mind
You’ve taken out MULTIRISK insurance, in partnership with Allianz Travel, to cover you for unexpected situations that might arise during your journey.
If you have any questions, please contact Allianz Travel.
The Allianz Travel teams can be contacted: :
By e-mail at firstname.lastname@example.org
By phone between Monday and Friday from 9am to 6pm on +33 (0)1 42 99 82 81
Unforeseen event or last-minute problem?
With your multirisk insurance, cancellation and/or modification fees will be reimbursed in full.
Lost, damaged or stolen luggage?
You have up to €800 of cover if your luggage is lost, stolen or damaged.
Missed your bus or connection?
If you’ve inadvertently missed your bus, your insurance will reimburse you for a new Ouibus ticket, provided you leave within 24 hours of your original departure time.
You will receive compensation of €50 on your travel costs in the event of a delay of more than one hour, for arrival times after 9pm.
Health issues abroad?
In the event of medical issues, your insurance will cover your medical expenses abroad as well as any potential repatriation costs up to €30,000.